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Frequently Asked Questions (FAQs): Spacer

How about Credit Cards and Security of this site?

How about Credit Cards? Are they Secure and how does it work?

How about Help or Information Pages?

How about International Sales?

How about Item Conditions?

How about Kart Part Source?

How about Locations of the Cover Page Photos?

How about Money Orders?

How about Mailing Lists?

How about PayPal?

How about Privacy of Client Information?

How about Resources Used on JWMercantile.com?

How about State Sales Tax?

How about Shipping & Handling Costs?

How about Shopping Cart Questions and Problems?

How about Warranty on the Amazon.com Books?

How about Warranty on the items?

How about Credit Cards?
We do accept credit cards with PayPal. All credit card purchases are accomplished using PayPal.
A PayPal account is not required for paying with PayPal, it is a credit card processor that does not require you to have an account for payment. Terms & Conditions.

How about Credit Cards and Security on this site? Are they Secure and how does it work?
We have been asked about how our Credit Card System works. Systems like Amazon.com and PayPal.com require you to maintain a user name and password for viewing/accessing your shopping cart/information as well as cookies or IP address numbers for identification. On Amazon.com when viewing your shopping cart or checking out you will be asked to "Sign In" on their "Secure Server", records are kept on your buying/spending history that can be accessed electronically at a later date on Amazon's site, not on JWMercantile.com.

Our system does not maintain user names or passwords for shopping carts. Either a temporary cookie or your computers IP address is used to identify you as a specific shopper (not by name or address). Shopping carts are used and discarded after completion of an order or held for a few hours if the order is not completed, then deleted. We keep the email we receive containing your order for our records. When you hit "ENTER" after filling out the shipping information a page is loaded by PayPal.

We have received some questions about the "Secure/Non Secure" message that may appear on screen during the Credit Card Process so a few words on that topic.

First: When adding things to your shopping cart at JWMercantile.com you are using a non-secure web page. There is nothing to secure, only items in the cart and quantities (even Amazon.com uses Non Secure pages when adding to shopping carts).

Second: You click "Click To Order" and you will fill in your "Shipping Information", again "Non Secure" information that can be found in any phone book.

Third: You click "ENTER" and you are taken to a "Secure Page" maintained by PayPal.

Fourth: After your Credit Card is processed you will be returned to one of your previously visited JWMercantile.com web pages. During this process you may get a message that notes you are going to a page that contains "Non Secure" Information. That may be true, all the normal web pages on our site are "Non Secure". Depending on how your Web Browser (Explorer/Netscape) Security Settings are configured you may or may not see this message.

Security Since we don't take credit card or sensitive information on our site, the remaining concern is malware and spam software. For that problem we use the services of Sitelock.com. You can check this information by clicking the following logo.

Site Security by
Out site is processed through filters using Cloudflare.com. The filter out spammers and accelerate the site.

We hope this helps you understand the process and how your secure credit card information and security is handled.

How about Help or Information Pages?
There are several different pages available that have information.
Information Pages.

How about International Sales?
Currently our sales are limited to the United States. We do plan to expand this at a later date.

How about Item Conditions?
New A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item was packaged by the manufacturer in non-retail packaging, such as an plain box or plastic bag.

New Other A new, unused item with absolutely no signs of wear. The item may be missing the original packaging, or in the original packaging but not sealed. Item may have been purchased and stored for a period of time but still unused.

Used-Like New An apparently untouched product, in perfect condition. The original plastic wrap may be missing, but the original packaging is intact and appears pristine, and instructions are included. There are no signs of wear.

Used-Excellent A well-cared-for product that has seen use but remains in excellent condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear.

Used-Very Good A well-cared-for product that has seen limited use but remains in very good condition. The item is complete, unmarked, and undamaged, but may show some signs of wear.

Used-Good The product shows wear from consistent use, but remains in good condition. The item may be marked or have identifying information on it, and show other signs of previous use.

Used-Acceptable The product is fairly worn, but it continues to be useable. The signs of wear can include scratches, dents, and other aesthetic problems. The product may be marked or have identifying information on it, and shows other signs of previous use.

How about Kart Part Source?
The Kart Parts are from inventory left over after closing out a Kart Parts Shop. All "New Kart Parts" are "Factory New" and most still have factory wrappings on them. The majority of the parts in the our Kart Parts Inventory are new. There are some used parts. The used parts will be identified in the description listing of that part. Most of these used parts came from engines being rebuilt, engine changes and customer trade-ins. Used items are all in excellent to like new condition.

How about Locations of the Cover Page Photos?
Our photos were taken in our travels with a Nikon Digital Camera. Most are of National or State Parks from Florida to California.

How about Money Orders?
If Money Orders or other Bank Drafts are used as payment. We expect the Money Order to be at our office within 5 business days of your order. If we do not receive it within that time period, we consider the order to be cancelled.

How about PayPal?
PayPal is completely FREE and secure for the user. PayPal now has a "Buyer Protection Plan" and a "Seller Protection Plan" in place.

Signing up for PayPal takes only a few minutes and requires that you have a credit card account. PayPal has 56,000,000 account members and is growing daily. PayPal been in use on eBay for a long time now and they process $48 million dollars worth of transactions each day.

JWMercantile.com is a Verified PayPal Business.

We feel that having a central place processing credit card information without passing your credit card numbers at each transaction site is smart. We use it ourselves.

PayPal was purchased by eBay in 2002.

How about Privacy of Client Information?
See the Privacy Notice page.
Privacy Notice.

How about Resources Used on JWMercantile.com?
Logos for all primary programs and resources are listed below at the bottom of this page.

How about State Sales Tax?
We collect sales tax for the State of Ohio. In the state of Ohio this includes tax on the shipping costs. Also see the Sales Tax Information on the Terms & Conditions page.
Terms & Conditions.

How about Shipping & Handling Costs?
See the Shipping & Handling Information on the Terms & Conditions page.
Terms & Conditions.

How about Shopping Cart Questions and Problems?
See our Info Page about how to use the Shopping Cart and problems you might be experiencing when you are using it.
Shopping Cart Info Page

How about Warranty on the Amazon.com Books?
See the Warranty information on the Terms & Conditions page.
Terms & Conditions.

How about the Warranty on the items?
See the Warranty information on the Terms and Conditions page.
Terms & Conditions.

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Modified: 9/29/17 3:23 PM